Can I submit photos before scheduling?
Yes. Photos of roof damage, ceiling stains, gutters, shingles, and storm evidence can help RAFTRx understand your concern before the inspection.
Do newer roofs get hail damage too?
Yes. Newer roofs can still be damaged by large hail, wind, flying debris, improper installation, or impact to vents, gutters, flashing, and ridge areas.
Should I file a claim before getting a roof inspection?
Many homeowners prefer to get an inspection first so they better understand whether there are visible storm indicators. RAFTRx can inspect and explain what was found before you decide next steps.
What is cleanup business in roofing?
In roofing, cleanup business often refers to prior denied, underpaid, or poorly documented claims where another contractor did not capture enough evidence. RAFTRx helps by taking a more complete look.
Do roof inspections include photos?
When possible, photo documentation can help explain visible conditions, damage indicators, repair needs, and areas that may need closer attention.
Do you answer questions before I book?
Yes. Use the form to describe your concern and RAFTRx can follow up about the best inspection or estimate option for your roof.
Can small roof leaks become expensive?
Yes. Small leaks can damage decking, insulation, drywall, paint, electrical areas, and interior finishes if they are not addressed.
Are soft metal dents important during hail inspections?
Dents on gutters, vents, flashing, and other soft metals can help confirm hail impact around the property, but the shingles and full roof system still need to be reviewed.
Why is collateral damage important in a roof claim?
Collateral damage can help show that a hail or wind event affected the property as a whole. It may support the storm story when roof damage alone is difficult to see or was previously overlooked.
Can collateral damage matter if the roof damage is borderline?
It can matter because property-wide evidence may help explain that a storm affected the home. RAFTRx checks those additional areas so important details are not missed.
Can RAFTRx inspect roofs after heavy rain?
Yes, heavy rain can reveal leaks around valleys, flashing, vents, skylights, chimneys, and roof penetrations that were not obvious during dry weather.
What is collateral damage after a hail storm?
Collateral damage is storm damage outside the roof itself, such as dents on gutters, garage doors, downspouts, metal vents, screens, siding, trim, fencing, or other exposed exterior areas.
Can RAFTRx review storm damage before repairs start?
Yes. Reviewing and documenting visible storm-related issues before repairs can help you understand the scope and avoid missing related problem areas.
Why are granules in my gutters important?
Granule loss can expose shingles to faster aging and may indicate hail impact, old shingles, or storm wear. It is one clue that should be reviewed with the overall roof condition.
Can RAFTRx reopen my denied insurance claim?
RAFTRx does not control insurance claim decisions and does not guarantee reopening or approval. We can inspect the property, document visible storm evidence, and help you understand what may have been missed.
How do I know if I need repair or replacement?
That depends on roof age, damage amount, leak history, shingle condition, ventilation, decking condition, and whether problems are isolated or widespread.
What should I send RAFTRx before a second-opinion inspection?
Helpful items include the claim decision letter, scope if available, date of loss, storm date, photos, videos, leak photos, and notes about what the previous roofer or adjuster inspected.
What is the difference between a roof inspection and a roof estimate?
A roof inspection focuses on condition and visible issues. A roof estimate focuses on projected repair or replacement scope and pricing after the roof has been reviewed.
What happens after I submit the inspection form?
RAFTRx will review your request, contact you about the property and roof concern, and help determine the best next step for inspection, repair, documentation, or estimate.
What if my roof is too steep or unsafe to walk?
Safety comes first. Depending on the roof, inspection may involve ground review, ladder access, drone/photo options, or another safe documentation method.
Can roof damage be hard to see from the ground?
Yes. Hail bruising, lifted tabs, cracked seals, flashing problems, and soft metal damage may not be obvious from the yard. A closer inspection is often needed.
Can RAFTRx help after an underpaid roof claim?
RAFTRx can review visible damage and documentation gaps so you better understand what may have been missed. We do not control supplement or claim outcomes, but better documentation can help clarify the conversation.
Are you public adjusters?
No. RAFTRx is a roofing company, not a public adjuster. We document visible roof and property damage and help homeowners understand the inspection findings and next steps.
What if my insurance adjuster already inspected the roof?
You can still request a roofing review if you have questions, disagree with visible findings, or need help understanding the scope and repair options.
